Terms and Conditions

Cancellation policy

We operate a strict 24 hours cancellation policy for all our services. If you need to cancel or re-arrange an appointment you can do this through our website. We ask that you do this 24 hours before your appointment, after this time a full refund can not be guaranteed. 

Please note at the time of cancellation your account will be re-credited, money will not be refunded to your credit card. If you require a refund for any reason please email us at Info@bodi-studios.com and we will process this for you. 

Multiple sessions: our 10 class/session passes are valid for 6 months from the date of purchase.

Single sessions: are valid for 3 months from the date of purchase.

Physiotherapy

All physiotherapy clients attending Bodi Studios for the first time must complete a physiotherapy initial consultation.

All existing Bodi Studios clients new to physiotherapy must complete a physiotherapist initial consultation.

Client's must inform their physiotherapist of all relevant and up to date past medical history at their initial physiotherapy consultation.

Responsibility lies with the client to keep their physiotherapist up to date with any changes in their health and medical history. 

Physiotherapy clients consent to a full physical assessment and/or recommended treatment, which may include manual therapy unless otherwise specified to the physiotherapist. Clients can withdraw consent to assessment and/or treatment at any time.

Please dress appropriately for your session. For physiotherapy sessions; shorts are required for lower limb assessment, for upper body and spinal assessments you will be asked to remove your shirt.

Payment

Your physiotherapy sessions may be covered under the terms of your health care insurance. Please contact your provider for the terms of your policy. Most insurance companies will require a referral from your GP before commencing treatment.

Please note that Bodi Studios cannot invoice your insurance provider directly. You must pay for the appointment at the time of booking and then claim back from their insurer. You will be sent an email invoice and receipt so that you can make a claim off of your medical insurance if applicable.

We are unable to guarantee that your insurer will pay in full for your treatment. Please discuss the terms of your policy and payments with your insurance provider.

Pilates

All pilates clients wishing to attend Bodi Studios pilates sessions, are required to complete a Bodi introduction session with one of our physiotherapists.  If you do not wish to complete a Bodi introduction session you will be asked to sign a disclaimer.

Due to staff requirements, the physiotherapists taking the classes may change at short notice. We cannot always guarantee you will have the same instructor for each class.

Our pilates classes are to be booked p, and paid for in advance through our website, or in house at Bodi Studios. We operate on a first come first served basis.

Bodi Studios physiotherapists are highly trained in exercise prescription and injury prevention. We will guide you through the exercise suitability and intensity that is right for your body. Whilst we take every step to minimise injury risk, we cannot guarantee no risk through exercise. By agreeing to our terms and conditions you accept that no action will be taken against Bodi Studios and their team should injury occur.

Group classes may not be suitable in the early stages of injury and you may be encouraged by your physiotherapist to complete 1:1 classes initially.

To maintain health and hygiene standards, clients are asked to wear socks (preferably grip socks) for all Pilates classes. We also provide antibacterial cleaning products, and ask you to wipe down your equipment at the end of each session.

Please dress in appropriate fitness wear for your session, avoiding any clothing with zipper (which can be uncomfortable for you, and damaging to our equipment).

Massage

All massage clients attending Bodi Studios for the first time to complete a health questionnaire.

The therapist will find out what type of massage you would like and what areas you would like massaged. The massage will be tailored to your specific requirements and you are able to request deeper or lighter massage at any time throughout the massage. “Firm” to someone can be quite different to “firm” for someone else, so we rely on your feedback to achieve the correct pressure for you.

Bookings/ payments

All clients of Bodi Studios will be asked to complete a health questionnaire. This is an essential prerequisite to all online bookings. You will be unable to book online until you have completed this questionnaire.

Bookings and payments can be completed through our Bodi Studios website, or in house.

Payment will be taken from your account immediately at the time of booking.

Advanced bookings: Bookings can be made up to 1 month in advance.

Appointment bookings: Appointments are available to book online, up until 1 hour before their start time only.

Class bookings: Classes are available to book up until the start of the class. If you attend a regular class please ensure you book in a timely fashion (you can book up to 1 month in advance), as we are unable to reserve a place for you, and cannot guarantee your space in the class.

Online bookings: We are unable to guarantee any Physiotherapy, Pilates or Massage appointment until it has been booked and paid for online or in house.

Bodi registered

Once you have registered online, or at Bodi Studios, you will be granted 'Bodi Studios Membership’ which will be valid for 10 years. This membership gives you access to all classes and treatments (excluding community classes).

If you are a Physiotherapy client and wish to start a Pilates class you may be required to complete a Bodi introduction before joining a class.

Community members

It is at the Bodi Studios team discretion to decide who meets this category, and can attend our complimentary community classes.

Liability

Bodi Studios will not accept liability for loss or damage to a client’s personal possessions which have been brought onto the premises. 

Insurance

Bodi Studios activities are covered by a civil liability insurance policy for bodily, material and immaterial damage resulting from an accident that would be caused to third parties, due to the operation, non-functioning or malfunctioning of its services.

VAT & Duty

Bodi Studios prices include VAT, where applicable, at a rate of 20%. Bodi Studios operates under the trading name Physiofit-pilates, which is  registered for VAT purposes.

VAT number: FR1919819484585

Pricing

Bodi Studios prices will increase annually on the 1st of January.

General

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Bodi Studios prior written consent.

Copyright

Any material found within the Bodi Studios website, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted without the express permission of Bodi Studios.